[1]
Harnjo, E., Rudy, R., Simamora, J., Hutabarat, L.R. and Juliana, J. 2021. IDENTIFYING CUSTOMER BEHAVIOR IN HOSPITALITY TO DELIVER QUALITY SERVICE AND CUSTOMER SATISFACTION . Journal of Industrial Engineering & Management Research. 2, 4 (Jun. 2021), 107 - 113. DOI:https://doi.org/10.7777/jiemar.v2i4.167.