ANTECEDENTS EMPLOYEE PERFORMANCE: A PERSPECTIVE REINFORCEMENT THEORY
Abstract
The power of praise in the workplace can move employees from apathy or resentment to happiness and productivity. Reinforcement such as positive reinforcement makes people feel appreciated and encouraged, which can be motivating and rewarding. In this research, the writer researches IEC Malaka Medan that locates at Jalan Malaka no 29/59 Medan. IEC (International Education Centre) was the well-known image in English Education Centre. In conducting the research, the writer uses a questionnaire containing ten questions, with each question having five answers to be chosen, distributed to 30 respondents. The questions are designed by using interval data which uses a Likert Scale rating. For analyzing the collected data, the writer will use statistical formulas, which are correlation formulas for test whether it is valid. Cronbach's Alpha for testing reliability, Pearson's product moment for correlation test, normality test to identify whether the data is normal, determination formula and linear regression for identifying relationship between variables and z-test for hypothesis test. In analyzing data, the writer used some methods such as the validity test, the reliability test, the statistical data, the normality test, the correlation test, the determination test, the linear regression test, and the hypothesis test. The percentage of reinforcement towards employees' performance is 49.7% and the remaining 50.3% is impacted by other factors. The coefficient correlation between variable x and variable y resulted in 0.705, which means that there is a relationship between reinforcement and employees' performance at IEC Malaka Medan.
Keywords: Reinforcement, Employees Performance
References
Ahmad, T., Farrukh, F., & Nazir, S. (2015). Capacity building boost employees performance. https://doi.org/10.1108/ICT-05-2014-0036
Arikunto, S. (2016). Prosedur Penelitian: Suatu Pendekatan Praktik. Jakarta: Rineka Cipta.Catania, A. (2001). Positive Psychology and Positive Rein_forcement," American Psychologist, Vol. 56, No. 1 pp. 86-87. http://dx.doi.org/10.1037/0003-066X.56.1.86.
Chauhan, R., & Thakar, I. (2020). A Study on Employee Retention in Automobile Sector. Journal of Critical Reviews, 7(11), 2937–2943.
Funder, D. C. (2010). The Personality Puzzle (5th Edition). New York- London:W.W. Norton & Company.
Griffin. (2010). Organizational Behavior: Managing People and Organizations (9th Ed.). Mason, OH. South-Western, Cengage Learning.
Jessica, T., Meilivia, T., Fernando, E., & Pratama, U. (2020). Pengaruh Pelatihan Kerja Dan Motivasi Kerja Terhadap Kinerja Karyawan Di Swiss-Bel Hotel Mangga Besar. 11(September), 109–115. https://doi.org/10.31294/khi.v11i2.8032
Juliana & Djakasaputra, A. (2019). Leadership dan Compensation terhadap Job Performance Karyawan Swiss-Belinn Hotel Medan. Perspektif, 17(2), 157–162.
Juliana, & Tarigan, S. A. (2019). Analisis Pengaruh Motivasi Dan Pelatihan Terhadap Kinerja Karyawan Di Grand Mutiara Hotel Berastagi. Business Knowledge to Be Elevated: Advancing Disruptive Innovation, November, 462–470.
McLeod, S. A. (2012). Operant conditioning. Retrieved September 9, 2020 from The Simply Psychology Website: http://www.simplypsychology.pwp.blueyonder.co.uk/operant- conditioning.html.
Purwanto, A., Purba,J.T, Bernarto,I., Sijabat,R.(2021). The Role of Transformational Leadership, Organizational Citizenship Behaviour, Innovative Work Behaviour, Quality Work Life, Digital Transformation and Leader Member Exchange on Universities Performance. Linguistica Antverpiensia.2021(2).2908-2932
Purwanto, A., Purba,J.T, Bernarto,I., Sijabat,R.( 2021).Pengaruh Servant, Digital dan Green leadership Terhadap Kinerja Industri Manufaktur Melalui Mediasi Komitmen Organisasi, Jurnal Riset Inspirasi Manajemen dan Kewirausahaan Volume 5 No. 1 Edisi Maret 2021 Hal 1-13, DOI : https://doi.org/10.35130/jrimk
Purwanto, A., Purba,J.T, Bernarto,I., Sijabat,R.( (2021).Peran Organizational Citizenship Behavior (OCB), Transformational and Digital Leadership Terhadap Kinerja Melalui Mediasi Komitmen Organisasi Pada Family Business. Jenius. 4(3). 256-262.http://dx.doi.org/10.32493/JJSDM.v4i3.10454
Purwanto, A., Purba,J.T, Bernarto,I., Sijabat,R (2021). EFFECT OF TRANSFORMATIONAL LEADERSHIP,JOB SATISFACTION, AND ORGANIZATIONAL COMMITMENTS ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR. Inovbiz: Jurnal Inovasi Bisnis 9 (2021) 61-69
Purwanto, A., J. T. Purba, I. Bernarto, and R. Sijabat. 2021. Effect of Management Innovation, Transformational leadership and knowledge sharing on Market Performance of Indonesian Consumer Goods Company. Jurnal Aplikasi Manajemen, 19(2), 424–434. Malang: Universitas Brawijaya. http://dx.doi.org/10.21776/ub.jam.2021.019.02.18.
Saleem, S. and Amin, S. (2013). The impact of organizational support for career development and supervisory support on employee performance: an empirical study from Pakistani academic sector", European Journal of Business and Management, Vol. 5 No. 5, pp. 194-207.
Skinner, B. F. (2012). A brief survey of operant behavior. Retrieved August 26, 2020, from The B.F. Skinner Foundation Website: http://www.bfskinner.org/BFSkinner/SurveyOperantBehavior.html.
Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung : Alfabeta, CV. Alfabeta CV.
Sun, L. and Yu, T. R. (2015). The impact of corporate social responsibility on employee performance and cost", Review of Accounting and Finance, Vol. 14 No. 3, pp. 262-284.
Watson, J. B. (2012). Learning theory and behavioral Psychology: Reinforcement and reinforcement schedules. Psychology 101. The Virtual Psychology Classroom: AllPsych Online. Retrieved October 26, 2020, from http://allpsych.com/psychology101/reinforcement.html.
Wei, L. T., & Yazdanifard, R. (2014). The impact of Positive Reinforcement on Employees' Performance in Organizations. 2014(January), 9–12.
Wiard, H. (2012). Why Manage Behavior? A Case For Positive Reinforcement. Human Resource Management.
