Public Health Center Performance during Covid-19 Pandemic: What are The Contribution of Knowledge Sharing, Work Motivation, Transformational Leadership and Organizational Citizenship Behavior?

  • Denok Kurniasih Universitas Jenderal Soedirman Purwokerto , Indonesia
  • Paulus Israwan Setyoko Universitas Jenderal Soedirman Purwokerto , Indonesia
  • Anggara Setya Saputra Universitas Wijayakusuma, Purwokerto, Indonesia
Keywords: Transformational Leadership, Organizational Citizenship Behavior, Work Motivation, Employee Performance, Public health center, Covid-19 Pandemic

Abstract

The aim of this study is to investigate the correlation of transformational leadership and performance, organizational citizenship behavior (OCB) and performance, motivation and performance and knowledge and  performance of public health center. This research method is a quantitative survey, analysis and data processing using structural equation modeling (SEM) with a data processing tool is SmartPLS 3.0 software. Respondent in this reseact is 290 hospital staff and selected using simple random sampling. The questionnaire data is distributed online through social media. The stages of data analysis are analyzing validity, reliability, coefficient of determination and hypothesis testing, then conclusion. The independent variables in this study are knowledge sharing, work motivation, transformational leadership and organizational citizenship behavior and the dependent variable is public health center performance. The result of this study is transformational leadership has a positive and not significant effect on motivation of Public health center employees. Knowledge sharing  has a positive and not significant effect on the work motivation of Public health center employees. OCB has a positive and not significant effect on the performance of employees. Motivation has a positive and not significant effect on the performance of employees.

References

Alhashedi, A. A. A., Bardai, B., Al-Dubai, M. M. M., & Alaghbari, M. A. (2021). Organizational citizenship behavior role in mediating the effect of transformational leadership on organizational performance in gold industry of Saudi Arabia. Business: Theory and Practice, 22(1), 39-54.

Astuti, R. Y., Sa'adah, N., Rahmawati, S. D., Astuti, J. P., Suprapti, S., & Sudargini, Y. (2020). impact of leadership style, work motivation, organization culture toward Satuan Polisi Pamong Praja work performance. Journal of Industrial Engineering & Management Research, 1(3), 49-64.

Bernarto, I., Bachtiar, D., Sudibjo, N., Suryawan, I. N., Purwanto, A., & Asbari, M. (2020). Effect of transformational leadership, perceived organizational support, job satisfaction toward life satisfaction: Evidences from indonesian teachers.

Choudhary, N., Kumar, R., & Philip, P. J. (2016). Effects of transformational leadership on follower's organizational citizenship behavior: The moderating role of culture. Prabandhan: Indian Journal of Management, 9(7), 23-33.

Esmi, K., Piran, M., & Hayat, A. A. (2017). The mediating effect of organizational culture on the relationship between transformational leadership and organizational citizenship behavior. Journal of Health Management & Information Science, 4(4), 114-119.

Guay, R. P., & Choi, D. (2015). To whom does transformational leadership matter more? An examination of neurotic and introverted followers and their organizational citizenship behavior. The Leadership Quarterly, 26(5), 851-862.

Hackett, R. D., Wang, A. C., Chen, Z., Cheng, B. S., & Farh, J. L. (2018). Transformational leadership and organisational citizenship behaviour: A moderated mediation model of leader‐member‐exchange and subordinates' gender. Applied Psychology, 67(4), 617-644.

Jiang, W., Zhao, X., & Ni, J. (2017). The impact of transformational leadership on employee sustainable performance: The mediating role of organizational citizenship behavior. Sustainability, 9(9), 1567.

Purwanto, A., Purba, J. T., Bernarto, I., & Sijabat, R. (2021). Effect of transformational leadership, job satisfaction, and organizational commitments on organizational citizenship behavior. Inovbiz: Jurnal Inovasi Bisnis, 9(1), 61-69.

Kadiyono, A. L., Sulistiobudi, R. A., Haris, I., Wahab, M. K. A., Ramdani, I., Purwanto, A., ... & Sumartiningsih, S. (2020). Develop leadership style model for indonesian teachers performance in Education 4.0 era. Systematic Reviews in Pharmacy, 11(9), 363-373.

Kim, H. (2014). Transformational leadership, organizational clan culture, organizational affective commitment, and organizational citizenship behavior: A case of South Korea's public sector. Public Organization Review, 14(3), 397-417.

Krishnan, V. R., & Arora, P. (2008). Determinants of transformational leadership and organizational citizenship behavior. Asia Pacific Business Review, 4(1), 34-43.

Lin, R. S. J., & Hsiao, J. K. (2014). The relationships between transformational leadership, knowledge sharing, trust and organizational citizenship behavior. International journal of innovation, management and technology, 5(3), 171.

López-Domínguez, M., Enache, M., Sallan, J. M., & Simo, P. (2013). Transformational leadership as an antecedent of change-oriented organizational citizenship behavior. Journal of business research, 66(10), 2147-2152.

Putra, A. S., Waruwu, H., Asbari, M., Novitasari, D., & Purwanto, A. (2020). Leadership in the Innovation Era: Transactional or Transformational Style?. International Journal of Social and Management Studies, 1(1), 89-94.

Purwanto, A., Purba, J. T., Bernarto, I., & Sijabat, R. (2021). Effect of transformational leadership, job satisfaction, and organizational commitments on organizational citizenship behavior. Inovbiz: Jurnal Inovasi Bisnis, 9(1), 61-69.

Purwanto, A., Novitasari, D., & Asbari, M. (2022). Tourist Satisfaction and Performance of Tourism Industries: How The Role of Innovative Work Behaviour, Organizational Citizenship Behaviour?. Journal of Industrial Engineering & Management Research, 3(1), 1-12.

Purwanto, A., Purba, J. T., Sijabat, R., & Bernarto, I. (2021). The Role of Transformational Leadership, Organizational Citizenship Behaviour, Innovative Work Behaviour, Quality Work Life, Digital Transformation and Leader Member Exchange on Universities Performance. Organizational Citizenship Behaviour, Innovative Work Behaviour, Quality Work Life, Digital Transformation and Leader Member Exchange on Universities Performance (December 17, 2021).

Rahmawati, S. D., Astuti, J. P., Suprapti, S., Sa'adah, N., Astuti, R. Y., & Sudargini, Y. (2020). Effect of Leadership, Work Environment, Compensation And Motivation Toward Public Health Center Performance. Journal of Industrial Engineering & Management Research, 1(3), 16-31.

Sa'adah, N., & Rijanti, T. (2022). The Role of Knowledge Sharing, Leader-Member Exchange (LMX) on Organizational Citizenship Behavior and Employee Performance: An Empirical Study on Public Health Center of Pati 1, Pati 2 and Trangkil in Central Java. International Journal of Social and Management Studies, 3(1), 112-131.

Suprapti, S., Asbari, M., Cahyono, Y., & Mufid, A. (2020). Leadership style, organizational culture and innovative behavior on public health center performance during Pandemic Covid-19. Journal of Industrial Engineering & Management Research, 1(2), 76-88.

Published
2022-09-07
How to Cite
Kurniasih, D., Setyoko, P. I., & Saputra, A. S. (2022). Public Health Center Performance during Covid-19 Pandemic: What are The Contribution of Knowledge Sharing, Work Motivation, Transformational Leadership and Organizational Citizenship Behavior? . Journal of Industrial Engineering & Management Research, 3(6), 148 - 168. https://doi.org/10.7777/jiemar.v3i6.405