EFFECT OF EMPLOYEE RETENTION FACTORS ON ORGANIZATIONAL COMMITMENT
Abstrak
It is necessary to retain talented employees familiar with the working conditions and perform better than the new employees. Most employers usually attempt to decrease employee turnover to decrease training costs, recruitment costs, loss of talent and organizational knowledge. P.T. Alfa Scorpii is an automotive shop which is located at Jl. Adam Malik no 34 Medan. Based on the information that the writer has research, there is a turnover among the employees, and the employer struggles to retain their valuable employees. The employees are not committed to the organization and decided to leave the organization for another job due to compensation, job characteristics, training and development opportunities, supervisor support, career opportunities, and work/life policies.
The writer used employees in the sales department in P.T. Alfa Scorpii Medan as the population. The sampling theory by Slovin is 95 people. The sampling technique used is the simple random sampling in which each member of the population has an equal and known chance of being selected
In analyzing data, the writer used some methods such as statistics, validity test, reliability test, correlation test, determination test, linear regression, and hypothesis test. According to the result calculation data through the respondents' answers, the writer got the result of 0.82, which means retention factors positively and significantly affect organizational commitment at P.T. Alfa Scorpii Medan. From the calculation of the hypothesis test, zcount= 6.83. The zcount > ztable (6.83>1.96) means the Null Hypothesis (Ho) is rejected, and the Alternative Hypothesis (Ha) is accepted. Retention factors affect organizational commitment at P.T. Alfa Scorpii Medan.
Keywords: Retention Factors, Organizational Commitment
Referensi
Allen, D.G., Shore, L.M. & Griffeth, R. W. (2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of Occupational Psychology, 63, 1-8.
Arnold, E. (2005). Managing human resources to improve employee retention. The Health Care Manager, 24(2), 132-140.
Baruch, Y. (2004). Transforming careers: From linear to multidirectional career paths. Career Development International, 9 (1), 58-73.
Cascio, W. F. (2003). Managing human resources. New York: McGraw-Hill.
Chauhan, R., & Thakar, I. (2020). A Study on Employee Retention in Automobile Sector. 7(11), 2937–2943.
Cho, Y. J., & Park, H. (2011). Exploring the Relationships Among Trust, Employee Satisfaction, and Organizational Commitment. Public Management Review, 13(4), 551–573. https://doi.org/10.1080/14719037.2010.525033
Curtis, S., & Wright, D. (2001). Retaining employees-the fast track to commitment. Management Research News, 24(8), 59-64.
Djakasaputra, A., & Juliana. (2020). Leadership , Compensation Dan Motivation Terhadap Kepuasan Kerja Karyawan Di Hotel Citi International Sun Yat Sen. 18(1), 23–30.
Dockel, A. (2006). The effect of retention factors on organizational commitment: An investigation of high technology employees. South African Journal of Human Resource Management, 4(2).
Herman, R, E. (2005). HR managers as employee-retention specialists. Employment Relations Today, 32(2), 1-7.
Holland P, Sheehan C, D. C. H. (2007). Attracting and retaining talent exploring human resources management trends in Australia. Hum. Resour. Dev. Int., 10 (3). 247-262.
Hoohenboom, M. (2002). Appreciative inquiry: Een positieve verandering? (Appreciative inquiry: A positive change?) Retrieved November 25, 2020, from http://www.djehoty.com/Mariellescriptie/eindversie%20met.pdf.
Hytter, A. (2007). Retention strategies in France and Sweden. The Irish Journal of Management, 28(1), 59-79.
Kabir, A. N. M. J. (2011). Factors Influencing the Employee Job Satisfaction and Organizational Commitment : A Study of Selected Commercial Banks in Bangladesh. 2613, 97–104.
Khan, I., Nawaz, A., Khan, S., Khan, F., Khan, S., & Yar, N. B. (2014). The Impact of Organizational Commitment (OC) on the Intention to Leave (ITL) among the Academicians in Higher Educational Institutions (HEIs) in Pakistan. The International Journal of Academic Research in Business and Social Sciences, 4, 243-254.
Laschinger, H. K. S. (2009). Workplace empowerment , incivility , and burnout : impact on staff nurse recruitment and retention outcomes. February, 302–311. https://doi.org/10.1111/j.1365-2834.2009.00999.x
Mengel, D. (2001). Top ten ways to retain high performance. People Dynamics, 19(9), 23-33.
Moncarz E, Zhao J, K. C. (2009). An exploratory study of US lodging properties’ organizational practices on employee turnover and retention, Int. J. Contemp. Hosp. Manage., 21(4): 437-458.
Munsamy, M. & Bosch-Venter, A. (2009). Retention factors of management staff in the maintenance phase of their careers in local government. South African Journal of Human Resource Management, 7(1), 187-195.
Okpara, J. O. (2004). Job Satisfaction and Organizational Commitment: Are There Differences Between American And Nigerian Managers Employed In The US Mncs Innigeria? Academy of Business & Administrative Sciences, Briarcliffe College, Switzerland.
Purwanto, A., Purba,J.T, Bernarto,I., Sijabat,R.(2021). The Role of Transformational Leadership, Organizational Citizenship Behaviour, Innovative Work Behaviour, Quality Work Life, Digital Transformation and Leader Member Exchange on Universities Performance. Linguistica Antverpiensia.2021(2).2908-2932
Purwanto, A., Purba,J.T, Bernarto,I., Sijabat,R.( 2021).Pengaruh Servant, Digital dan Green leadership Terhadap Kinerja Industri Manufaktur Melalui Mediasi Komitmen Organisasi, Jurnal Riset Inspirasi Manajemen dan Kewirausahaan Volume 5 No. 1 Edisi Maret 2021 Hal 1-13, DOI : https://doi.org/10.35130/jrimk
Purwanto, A., Purba,J.T, Bernarto,I., Sijabat,R.( (2021).Peran Organizational Citizenship Behavior (OCB), Transformational and Digital Leadership Terhadap Kinerja Melalui Mediasi Komitmen Organisasi Pada Family Business. Jenius. 4(3). 256-262.http://dx.doi.org/10.32493/JJSDM.v4i3.10454
Purwanto, A., Purba,J.T, Bernarto,I., Sijabat,R (2021). EFFECT OF TRANSFORMATIONAL LEADERSHIP,JOB SATISFACTION, AND ORGANIZATIONAL COMMITMENTS ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR. Inovbiz: Jurnal Inovasi Bisnis 9 (2021) 61-69
Purwanto, A., J. T. Purba, I. Bernarto, and R. Sijabat. 2021. Effect of Management Innovation, Transformational leadership and knowledge sharing on Market Performance of Indonesian Consumer Goods Company. Jurnal Aplikasi Manajemen, 19(2), 424–434. Malang: Universitas Brawijaya. http://dx.doi.org/10.21776/ub.jam.2021.019.02.18.
Rogers, E. W. (2001). A theoretical look at firm performance in high technology organizations: What does existing theory tell us? Journal of High Technology Management Research, 12, 39-61.
Rowden, R, W. (2002). The relationship between workplace learning and job satisfaction in U.S. small to midsize business. Human Resource Development Quarterly, 13(4), 407-425.
Saeed, R., Lodhi, R., Baqir, R., Rehman, M., & Mussawar, S. (2013). Impact of Retention Factors on Organizational Commitment in General Education Division of Pakistan.
Sekaran, U., & Bougie, R. (2016). Research methods for business : a skill-building approach / Uma Sekaran and Roger Bougie. In Nucleic Acids Research.
Sugiyono. (2016). Metode Penelitian Kuantitatif,Kualitatif,dan R&D. In Alfabeta, cv.
Swailes, S. (2002). Organizational Commitment: A Critique of the Construct and Measures. International Journal of Management reviews, 4(2), 155-178.
Van Waeyenberg, T., Decramer, A., Desmidt, S., & Audenaert, M. (2017). The relationship between employee performance management and civil servants’ turnover intentions: a test of the mediating roles of system satisfaction and affective commitment. Public Management Review, 19(6), 747–764. https://doi.org/10.1080/14719037.2016.1209230
Visser, C. (2001). Succesvol verandermanagement door appreciative inquiry. (Successful change management through appreciative inquiry.) Retrieved November 18, 2020, from http://m-cc.nl/succesvolverandermanagement.pdf.
William Trochim, K. M. (2006). Types of Reliability. Research Methods Knowledge Base, Web Center for Social Research Methods. http://www.socialresearchmethods.net/kb/reltypes.php.